General inquiries:
Main: 816.471.4673
Fax: 816.994.4618

Hope Faith Ministries Staff

Sandy Ratterman
Executive Director
816.471.4673 ext. 329

Sandra (Sandy) Ratterman recently joined the team at Hope Faith Ministries as the Executive Director after having been Secretary of the Board of Directors since October 2014. Sandy has a BSBA degree with a major in Accounting from the University of Central Missouri and has worked as an accountant for Metcraft Industries (as a general accountant), Block & Company (as a property accountant) and with Lioness Realty (as the Controller). Sandy is not new to working with the homeless as she and her husband, Joe, started their own non-profit in 2004 called Hope in the Streets which is a mobile feeding unit that has been feeding and providing necessities to the homeless in downtown KC who are living under bridges and in the wooded areas for the past twelve years. She brings a unique perspective through this work as well as a strong business background to the organization and is really excited about the great things that have been and will be happening at Hope Faith Ministries.

Janis Ricker
Finance and Business Director
816.471.4673 ext. 328

Janis Ricker has worked for both international and domestic non-profit organizations for 10 years. Janis co-founded a non-profit for education and reconciliation in the country of South Sudan, and has worked in the securities compliance and investment planning industry for 25 years in Kansas City, Chicago and Indianapolis. She is a past president of the Kansas City Securities Association and a board member of JumpStart South Sudan. Janis completed the Accredited Asset Management Specialist designation from the College for Financial Planning and graduated from Kansas City College of Medical Assistants.

Janis enjoys reading, spending time with family and friends, and intercessory prayer. She says, “God led me to the heart of the city to be immersed in ministry to the homeless.”

Cristi Smith
Operations Coordinator
816.471.4673 ext. 327

Cristi Smith graduated from Mid-America Christian University in 2006 with a Bachelor of Science in Specialized Ministry with an emphasis in inner-city missions and family counseling. From 2006 through 2011, she worked with students with special needs, including severe autism, multiple disabilities, and severe behavioral and emotional disorders. For the next 18 months, she served as Executive Assistant and Credentials Coordinator for Illinois State Ministries, overseeing the credentialing of Church of God pastors, while helping oversee and support 97 Churches and the planning and administration of 20 events, camps and retreats. Cristi joined Hope Faith Ministries in July 2013 as Volunteer and Donations Coordinator. She is responsible for scheduling and overseeing volunteers and administrating the New Beginnings Furniture Ministry.

After multiple mission trips to Honduras, Cristi felt led to be a full-time missionary in an impoverished community. She says, “At Hope Faith Ministries, I found my Honduras!” Her musical gifts and special skills in sign language and braille are invaluable to caring for many of the homeless men, women and children Hope Faith serves.

Katie Eck
Development Director
816.471.4673 ext. 306

Katie has served nearly 20 years in non-profit administration. For five years, beginning in early 2008, Katie was Director of Hillcrest Hope Transitional Housing whose mission is to move homeless families and individuals to self-sufficiency through a 90-day high accountabilityprogram. Just prior to joining the team at Hope Faith Ministries, Katie served two and a half years as Church Administrator and Director of Operations for Liberty United Methodist Church in Liberty, Missouri. As Development Director at Hope Faith Ministries Katie’s role is to build sustainable faith and support for its mission and ministry through resources and partnerships with churches, businesses, individuals, civic groups, and charitable foundations. Katie believes in empowering and equipping those living in homelessness and poverty so that they may find the self-respect and self-confidence necessary to become self-sufficient.

Alfredo Palacol
Development Coordinator
816.471.4673 ext. 326

Alfredo oversees grants, proposals, and identifying funding and resource opportunities to support programs and services at Hope Faith Ministries. Additionally, he supports development efforts by managing external communications, social media, community outreach, and marketing/promotions. Alfredo is passionate about education and the impact it has to transform individuals and communities. With previous experience working with education non-profits, Alfredo spearheads new educational programs and partnerships at HFM to meet the diverse backgrounds and needs of clients. As a member of the HFM team, Alfredo enjoys collaborating to develop new solutions to empower Kansas City’s homeless and at-risk individuals and families.

Teianna Cooper
Client Services Coordinator
816.471.4673 ext. 315

Teianna Cooper holds a Bachelors in Sociology and a Masters in Public Administration with extensive graduate hours in Psychology from the University of Phoenix. Teianna has spent her entire career providing case management and direct community services having dedicated many years of service to Domestic Violence, Mental Health, HIV/AIDS, and Homelessness. In 2015, she was awarded the Lucille V. Jackson and Charlestine Scroggins Distinguished Service Award from Friends of Yates, for her work in domestic violence care and prevention. Teianna is a member of the Concerned Clergy of Kansas City which works to address disparities and violence within the urban community. Teianna currently serves as liaison for Taking It to the Pews, a HIV/AIDS awareness and prevention initiative associated with the Concerned Clergy, Kansas City Health Department, and University of Missouri Kansas City, to increase engagement and testing in the African American church communities.

Molly Robertson
Development Specialist
816.471.4673 ext. 325

Molly Robertson has a background in fundraising from her time managing the Alumni Fund Phone Center for the University of Missouri – Kanas City. She has recently joined the Hope Faith Ministries team as the new Development Specialist. Molly has a BA in English and Environmental Studies from Aquinas College in Grand Rapids, Michigan. Her passion for working with homeless and impoverished individuals started with a year she spent as a science teacher working with inner city middle school students as well as extensive volunteer hours with Children’s Food Basket and Habitat for Humanity. Molly believes that many of the current social problems we face are inextricably linked and as such finds her motivation in discovering those links and finding solutions for ending the cycle of poverty. She is looking forward to tackling these issues and pursuing her passions through Hope Faith Ministries.

Robin Smith
Meals and Nutrition Coordinator
816.471.4673 ext. 302

Robin Smith is our new meals and nutrition coordinator.  She has over 25 years of experience working in professional kitchens.  Robin is fiercely passionate about serving the needs of those experiencing homelessness in our community.  She has had the unique experience of running the kitchen for battered women’s shelter and being an advocate.  Robin enjoys giving healthy food options to individuals who normally do not have them.  She gets joy from seeing the happy expressions on the faces of guests when they try something new that she has cooked.  She also enjoys the direct contact with our guests and our Transitional Internship Program (TIP) participants by serving them nutritional meals.  In her spare time Robin enjoys time with her husband of over 15 years, sons, and eight grand children.  

James McKinney
Security and Facilities Coordinator
816.471.4673 ext. 319

James McKinney has an MBA from Colorado Technical University with concentrations in Human Resource Management, and Operations and Supply Chain Management. Additionally, James has a background in warehousing, equipment and driving licences, and safety management in construction. James wanted to do more and make a difference with employees who are having a tough time with their job and life. James says, “Many believe they have no help from their job so they quit, which makes matter more difficult. I have a genuine care for people from all walks of life.”

Jesse Lucero
Program Specialist
816.471.4673 ext. 302

Jesse Lucero has his Associates in General Arts from Longview Community College and his Bachelors in Health Sciences from the University of Kansas City Missouri.  Jesse completed his agency internship his senior year at Hope Faith Ministries and was offered a position soon afterwards.  He feels God’s calling to work with those in need and enjoys helping individuals reach their full potential. Jesse is looking forward to making his own impact in the Kansas City community and cannot wait to see what the next year has in store for him.  In his spare time Jesse cherishes time with his wife, kids and family.  

2018 Hope Faith Ministries Board of Directors

Eric Keller (President), Principal Project Manager, Cargill

Paul Zak (Vice President), CEO, America’s Call Center

Cheryl Sanders (Treasurer), CPA

Mark McCullough (Secretary), Managing Director, Boulevard Financial

Mike Cillessen (Director), CEO, C & C Group

Matt Miller (Director), President, Robert E. Miller Group

Bill Stueck (Director), CEO, Suburban Lawn & Garden

Jon Carpenter (Director), Allergan

Jim Pettijohn (Director), Architect (Retired)

Michelle McAfoos (Director), BMO Harris Bank

Sarah Plake (Director), KSHB/Channel 41 Action News

Blake Reeves (Director), Polsinelli

Paul Allen (Director), Children’s Mercy Hospital

Sandra Ratterman (Director), Vice President, Hope in the Streets and Executive Director, Hope Faith Ministires

Advisory Board

Steve Toomey Principal, BKD Wealth Advisors